Shipping policy

Due to Covid-19 there may be shipping delays on packages.

SRI LANKA

• Delivery for orders above Rs. 6000.00 is free island wide and a standard shipping charge of Rs. 00 will be added for orders below Rs. 6000.00
• Orders placed on Public Holidays will be delivered on the next working day.

 INTERNATIONAL

• Delivery is free for all orders above 100 USD.
• Delivery will be completed within 7-10 days of dispatching the order.

The customer is responsible for ALL duties and taxes incurred during shipment, which may be required by the courier to release the package. These totals are levied by shipment location's government and are not affiliated or charged by Oleeto toys. Returned or refused packages will be refunded less any incurred shipment costs and/or unpaid taxes and duties.  Please contact your local customs bureau for additional tax and duty information and/or local tax estimates.

Oleeto Toys is committed to meeting delivery times as specified for your region. However, occasionally, due to technical updates to our systems, force majeure events such as extreme weather conditions or others, under which our delivery agent services aren’t available or busy seasons, the delivery time might need to be extended and deliveries may take a little longer. However, we will always work hard to keep these temporary changes to a minimum. You will receive an email notification as soon as your package is on the way.

Oleeto Toys cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.

If you have any other questions with regards to our shipping and delivery policies, please contact us on oleetowoodentoys@gmail.com or on +94773929579